Terms and Conditions

 

Terms and Conditions  
  1. Unless otherwise specified all products in our store will be the latest release available from Games Workshop.

  2. Orders can take as little as 15mins to be posted, but on average it takes about 3-4 Days. However Please allow up to four weeks for your order to arrive. (This means your order can take as long as two weeks before it is shipped) This includes processing, packing and shipping time. You will be notified by email when your order has been shipped or when it is ready for delivery.

  3. Items that are not in stock at the time of your order will be placed on backorder. Normally these back orders don't take very long so we will hold off on shipping your order until everything has arrived. Normally you will not be contacted when this happens if we beleive your order will still arrive within the four weeks specified.

  4. Black Cultist takes every care in packaging your goods and uses reputable couriers, however we accept no responsibility for goods damaged or lost in transit. If you believe your order has been lost in transit please contact us and we will pursue your order with Australia Post.

  5. I aim to respond to enquiries and orders within 24 hours, but this is not my fulltime job and I sometimes cannot respond that fast. Rest assured that all enquiries will be answered as quickly as possible.

  6. If you need to cancel an order after it has been paid for please contact us first as a cancellation fee may apply

 

 

 

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